• Are there age restrictions for using PROP365?

    Yes, our services are only available to individuals who are 18 years of age or older. This ensures compliance with international regulations governing financial services.

  • Can I participate from any country?

    Prop365 welcomes traders from many countries, but users from certain prohibited jurisdictions may not be allowed to participate due to local laws and regulations. For detailed info check Terms and Conditions.

  • Can I share my login information with others?

    No, sharing your login credentials is strictly prohibited. For your security and the integrity of the platform, each account must be used only by the registered individual.

  • How can I ensure my account information is accurate?

    You can update your personal information directly in your account settings. Keeping your details up to date is essential for ensuring smooth communication and service.

  • How long will it take to get my PRO365 Trader account after I pass the Evaluation?

    After successfully passing the Evaluation stage, you’ll need to complete the KYC verification and sign a contract. Once you’ve submitted the signed agreement and necessary documents, your PRO365 Trader account will be activated within 2 business days after our Risk Management team’s review.

  • How secure is my account on PROP365?

    We prioritize the security of your personal and trading data by adhering to industry standards. All account information is safeguarded with advanced encryption and security protocols.

  • What are the consequences of providing false information?

    Providing false or misleading information may result in the immediate termination of your account, along with the forfeiture of any rights to refunds or continued access to our platform.

  • What are the consequences of violating the Terms and Conditions?

    Violations of our Terms and Conditions can result in immediate suspension or termination of your account and access to our services. This includes prohibited activities such as unauthorized trading practices or misuse of our platform.

  • What are the requirements for KYC verification?

    After completing your challenge, you’ll need to go through our KYC verification process. This involves submitting:
    – Proof of Identity: Such as a passport, driver’s license, or residence permit.
    – Proof of Address: Like a recent utility bill or bank statement.
    – A Selfie: A clear photo of yourself for identity confirmation.
    Once your KYC documents are verified and the agreement is signed, your PRO365 Trader account credentials will be sent to you, ensuring you can start trading with full compliance and security

  • What happens if someone else accesses my account?

    If you suspect unauthorized access to your account, please contact our support team immediately. We recommend using strong passwords and keeping your login details confidential.

  • What if I forget my password?

    You can reset your password using the password recovery link on our website if you forget it.

  • Does PROP365 offer investment services?

    No, we do not offer investment services or manage client funds. All our services are strictly educational, centered around simulated trading.

  • What is PROP365?

    Prop365 is a proprietary trading firm established to empower skilled and ambitious traders. We provide the resources and support needed to unlock their potential and turn their skills into success.

  • What services does PROP365 offer?

    We offer a wide range of services, including simulated trading platforms, educational resources, and performance-based challenges. All of these are designed to enhance users’ financial skills.

  • Who manages PROP365?

    Prop365 is managed by Brynex Tech Limited, a UK-registered entity, under company number 15918986.

  • Can I access PROP365 from a mobile device?

    Yes, our platform is fully accessible through mobile browsers, giving you the flexibility to manage your trading activities from any device, anywhere.

  • Can I get a refund if I fail the Challenge?

    Refunds are only provided if you successfully meet the Challenge criteria. If you do not achieve the targets, the fee is non-refundable, as it covers the cost of accessing our resources.

  • Can I join the Challenge without trading experience?

    No trading experience is required to participate in our Evaluation Challenge. Whether you’re new to trading or have some experience, we’re here to support you. Our platform offers all the tools and guidance you need to grow your skills, ensuring you’re never on your trading journey alone.

  • Can I use PROP365 for investment advice?

    No, Prop365 does not provide any form of investment advice. Our services are purely educational, and users are encouraged to seek independent financial advice if needed.

  • Do I receive certificates for completing evaluations and receiving payouts?

    Yes, you will receive certificates for successfully completing evaluation challenges and receiving payouts. All certificates are accessible for download directly from your dashboard, celebrating your progress and achievements along your trading journey.

  • Does PROP365 offer a free trial for new users?

    Currently, we do not offer a free trial. However, our range of services is designed to provide value from the start, with support and resources available to help you begin trading confidently.

  • Does PROP365 offer educational tools?

    Yes, we offer a variety of educational tools, including access to advanced trading platforms and comprehensive learning materials, to help you improve your trading skills.

  • Does PROP365 offer personalized trading strategies?

    No, we do not provide personalized trading strategies. Our focus is on offering tools and resources that empower users to develop their own strategies through simulated trading.

  • How can I track my Challenge progress?

    You can track your progress through your personal dashboard, which displays all relevant metrics and performance indicators in real-time.

  • How do I become a PRO365 TRADER?

    To become a PRO365 TRADER, you must successfully complete our Challenges by reaching specific profit targets and adhering to risk management rules.

  • How do I get started with PROP365?

    Getting started is easy. Just sign up on our website, choose the Challenge that best fits your needs, and start your journey into simulated trading.

  • What are the “Challenges” on PROP365?

    The Challenges are designed to evaluate and enhance your trading skills through simulated trading. These assessments adhere to specific rules and aim to replicate real market conditions without the risk of losing actual money.

  • What are the next steps after passing the Evaluation Challenge?

    Upon passing the Evaluation Challenge, you’ll advance to become a PRO365 Trader! This marks the start of your journey to showcase consistency and earn real profits. To proceed, you’ll need to complete the KYC procedure and sign a contract with us. Once these steps are completed, you will receive account credentials via email within 48 hours, ready to begin trading with your upgraded status.

  • What is the access fee for PROP365?

    Access fees vary based on the account size. For example, the fee for a $10,000 challenge account is $45, while a $100,000 account costs $564.

  • What is the maximum account size for a Challenge?

    The maximum account size available for a Challenge is $100,000. This option is designed for advanced users who want to test their strategies in a larger market simulation.

  • Can I receive a payout if my funded account is breached?

    No, if your PRO365 Trader account (funded account) is breached, it will no longer be eligible for payouts, regardless of its profitability. Whether the breach occurred due to a Daily Drawdown or Maximum Drawdown violation, the funded account will be terminated, and any simulated profits will be forfeited. This policy also applies in cases of contract termination or violation of our Terms of Service.

  • How can I receive payouts, and what are the conditions?

    As a PRO365 Trader, you can receive 80% of the profits made on your demo account as real payouts. After your first payout, you can request further payouts for every 14 days.

    Payout schedule:
    – On the 15th day, you can receive only the profit earned during the first 14 days.
    – You can make multiple payout requests, but only within the limits of the profit earned during the first 14 days.
    – Similarly, on the 29th day, you can receive all the profit earned from the 15th to the 28th day, as well as any unclaimed profit from the first payout period.

    Payout methods:
    – Crypto (USDT TRC20): Payouts below $1,000 will be processed through crypto (USDT TRC20). Crypto payments are preferred due to faster processing times and lower fees.
    – Bank Transfer: Payouts above $1,000 can be processed via bank transfer.

    Minimum payout amount:
    The minimum payout amount is $100.

    Important note:
    – Make sure all trades are closed and all limit/pending orders are canceled prior to submitting your request.
    – After you submit the payout request form, your connected trading account will be set to view-only mode until the payout is completed.
    – The company’s share percentage will be deducted from the balance alongside your payout.

  • Is the Evaluation Fee refundable?

    Yes, the Evaluation Fee is refundable once you pass the Evaluation Challenge and become a Prop365 Trader. The fee will be fully reimbursed with your fourth payout. If you do not pass the evaluation, the fee is not refundable.

  • What payment methods does PROP365 accept?

    We accept a wide range of payment methods, including major credit and debit cards, as well as other options available through our trusted payment partners. You can select the most convenient option when signing up for our services.

  • When and how can I make my first payout?

    Your first payout will be available once:
    – 14 days have passed since you opened the first position on your PRO365 Trader account.
    – You have reached a minimum payout amount of $100.
    To request a payout, go to your dashboard on our website and select the “Payouts” option in the menu. By filling out the form, you can request your payout.

    Important note:
    – Make sure all trades are closed and all limit/pending orders are canceled prior to submitting your request.
    – After you submit the payout request form, your connected trading account will be set to view-only mode until the payout is completed.
    – The company’s share percentage will be deducted from the balance alongside your payout.

  • Are PROP365 services available globally?

    While we strive to serve traders globally, some jurisdictions have legal restrictions. Check our website for the list of supported countries.

  • How can I contact PROP365 customer support?

    You can reach our support team via email at [email protected] or by using the contact form available on our website for any inquiries or assistance.

  • How does PROP365 handle confidential information?

    We take data protection seriously and implement stringent measures to safeguard your confidential information. All data shared with us is handled in compliance with our privacy policy and industry best practices.

  • Is my data shared with third parties?

    We ensure strict confidentiality and security. Your data is only shared with trusted third parties as necessary for platform operations and is always handled in compliance with our Privacy Policy.

  • Are my profits on PROP365 real?

    No, all profits and losses on the platform are entirely simulated.

  • Can I hold trades overnight?

    Yes, you can hold trades overnight to suit your trading strategy and style. However, please be aware that overnight positions may incur swap fees (also known as rollover or overnight financing charges).

  • Can I invest real money through PROP365?

    No, Prop365 is exclusively a simulation platform. All activities, including trading, are conducted in a virtual environment using simulated funds for educational purposes.

  • Can I lose money in the simulation?

    No, since all trades are simulated, there is no risk of losing real money. This allows you to experiment with strategies and learn from mistakes in a safe environment.

  • Can I trade with real money on the platform?

    No, all trades executed on Prop365 are purely simulated. No real money is involved, and all results are entirely virtual.

  • Can I use external software to trade on PROP365?

    No, the use of external software or trading bots is strictly prohibited. Prop365 is focused on individual trading performance and risk management through the use of our platform’s tools.

  • Does PROP365 offer live trading?

    No, Prop365 strictly offers a simulated trading environment. Our services are intended solely for educational purposes, and no live trading takes place on the platform.

  • Does PROP365 offer real-time trading data?

    No, the data used within Prop365 is simulated and intended for educational purposes. While it mirrors real market conditions, it may not correspond directly to live trading environments.

  • Is news trading allowed during the evaluation and funded stages?

    Yes, you can hold trades during news events and over the weekend. However, our policy includes specific restrictions for high-impact news releases.

    During Evaluation Phases 1 and 2, news trading is allowed. However, on the Funded account, strict rules apply: trading during high-impact news events is completely forbidden. If you open or close a trade within 5 minutes before or after a high-impact news event, your account will be breached.

    For example, if there is a high-impact news event at 12:30 marked in red on Myfxbook.com, opening a trade between 12:25 and 12:35 on the Funded account will result in account suspension. Similarly, if you open a trade before a news event, and your Stop Loss (SL) or Take Profit (TP) is triggered during the news, your account will also be suspended. These rules are in place to manage the risks associated with market volatility during major news releases, so be sure to follow them once you reach the funded stage.

  • Is setting a stop loss mandatory?

    We do not require you to set a stop loss on your trades, but we strongly recommend it as an essential part of any effective risk management strategy. Using stop losses can help protect your account from significant losses and maintain trading discipline.

  • What are prohibited trading practices on PROP365?

    The following practices are prohibited on simulated accounts and may result in losing access to the platform:

    Data freezing
    Gap billing
    Use of external, delayed, or slow data feeds
    Trading on delayed charts
    Latency arbitrage
    Reverse arbitrage
    Tick scalping strategies
    Any other strategies deemed prohibited by the Company

  • What are the requirements for active trading days in the Challenge?

    All Challenges have a requirement for a minimum number of active trading days. This means you must have trades open on separate days throughout the challenge period. For instance, if you open and close a trade on July 5th, it counts as one active trading day. However, if you open a trade on July 5th and close it on July 8th, it still only counts as one active trading day. Make sure to check the specific terms of your challenge to meet the active trading day requirements and successfully complete the evaluation.

  • What can lead to failing a challenge?

    While we encourage flexible trading styles, it’s vital to adhere to certain rules to keep your account active and successfully pass the challenge. To avoid disqualification, ensure you follow these key rules:

    Maximum Daily Drawdown: 4% for the 1-Step Challenge and 5% for the 2-Step Challenge.
    Maximum Overall Drawdown: 6% for the 1-Step Challenge and 10% for the 2-Step Challenge.
    Inactivity Period: Your account must not remain inactive for more than 30 days.
    Maintaining discipline and consistency is crucial to your success in the challenge and continued access to the platform.

  • What happens after completing a Challenge?

    Upon successfully completing a Challenge, you may become eligible to sign a contract with us.

  • What happens if I don’t meet the trading targets in a Challenge?

    If you fail to meet the trading targets, you can retry by purchasing a new Challenge. Each Challenge provides an opportunity to further improve and develop your trading skills.

  • What is the duration of a Challenge?

    The duration of each Challenge varies, with no set time limit. This allows traders to progress at their own pace while meeting the required profit targets and adhering to risk management rules.

  • What is the leverage rate for PROP365 simulation accounts?

    The default leverage rate for our simulation accounts is set at 1:100 for FX instruments and 1:30 for commodities.

  • What is the purpose of the simulation accounts?

    Our simulation accounts are designed to offer a realistic trading experience without the financial risks associated with live trading. This enables users to develop strategies and improve their skills in a risk-free environment.

  • What is the trading platform used by PROP365?

    We utilize industry-standard trading platforms, providing real-time data and advanced trading tools to ensure our traders have the best possible experience.

  • Which markets and instruments are available for trading?

    You can trade across a wide variety of markets, including Forex currency pairs, global Indices, and key Commodities such as gold, silver, and oil. This extensive selection gives you the flexibility to tailor your trading strategy and explore opportunities that align with your skills and trading style.