Augmented Intelligence
Augmented Intelligence refers to the combination of human intelligence and advanced technology, particularly Artificial Intelligence (AI), to enhance decision-making, problem-solving, and learning processes. Unlike fully autonomous AI, which operates inDependently, augmented intelligence focuses on collaboration between humans and machines, leveraging AI to augment human capabilities.
Examples of Augmented Intelligence include:
- Healthcare: AI-assisted diagnostic tools that analyze medical data to support doctors in making more accurate diagnoses and treatment plans.
- Finance: Predictive analytics in investment management that help Financial Advisors assess risks and opportunities based on vast amounts of data.
- Customer Service: Chatbots that assist human agents by providing relevant information and suggested responses, improving response time and customer satisfaction.
Case studies demonstrating Augmented Intelligence include:
- IBM Watson: Used in oncology to assist physicians in selecting personalized treatment Options by analyzing patient data against extensive medical literature.
- Salesforce EINstEIN: AI tools that help sales teams by providing insights and predicting customer behavior, thus enhancing sales strategies and productivity.
- Google’s DeepMind: Collaborating with researchers to improve energy efficiency in data centers by using AI to predict energy consumption patterns, thereby aiding in operational decision-making.